Navigating the complexities of baggage rules at Incheon Airport can be daunting, especially for those who are not regular travelers. From damaged bags to size limitations and permitted items, there are numerous factors to consider. This blog aims to clarify these aspects, answering critical questions and helping you prepare better for your journey through Incheon Airport.
Let's dive into these topics to ensure your journey through Incheon Airport is as smooth as possible.
Encountering damaged baggage can be quite distressing. If this happens to you at Incheon Airport, it’s important to act quickly. First, report the damage to the airline staff near your flight’s baggage carousel. If you can't find any airline representative, proceed to one of the lost baggage information desks located behind the baggage claim area. There are four lost baggage information desks in Passenger Terminal 1 and two in Terminal 2.
Once you report the damage, fill out a Property Irregularity Report (PIR) and provide details about your flight and the specific damage to your baggage. Taking photos of the damage and keeping your luggage tag are advisable, as they can be used as evidence. The compensation process and amount for damaged baggage vary according to the airline's policy. Generally, you must report the damage in writing to the airline within 7 days from the date you received your baggage.
When your baggage is delayed, it can necessitate the purchase of essential items such as underwear and toiletries. Airlines often provide compensation for these unexpected expenses. For example, Korean Air offers a $50 cash compensation for delayed baggage, as indicated on their website. Keep all receipts of your purchases, as they will be necessary when claiming compensation.
In the event of lost baggage, each airline follows its own protocol for compensation. If your baggage is not found within 21 days, you may be eligible for compensation, which typically includes reimbursement for expenses incurred on essential items. However, you must provide proof of the value of your lost items, and be aware that there is a cap on the compensation amount.
Experiencing a broken wheel on your luggage upon arrival or departure at Incheon Airport can be quite inconvenient, especially if you plan to use public transportation like buses or subways. Fortunately, Incheon Airport offers essential baggage repair services that can save you from the financial burden of purchasing a new bag or the hassle of carrying damaged luggage.
If your bag is damaged due to airline negligence upon arrival, you can get it repaired at the airport and be refunded for the repair cost. Simply attach the repair receipt when seeking compensation from the airline.
In case your bag gets damaged at the airport before departure, weigh your options between the cost of repair and buying a new one. For many, a quick repair can be a more economical and convenient choice.
You can find a repair service for bags and shoes at 'Spa On Air,' located on the basement level on the east side of Passenger Terminal 1 and ‘Clean Up Air’, located on the basement level on the east side of Passenger Terminal 2 . These services are capable of handling minor to extensive repairs. Whether it's a quick fix or more significant damage, they have the tools and expertise to assist you. Additionally, you can inquire if temporary carrier rentals are available, should you need an immediate solution.
When flying from Incheon Airport, understanding the baggage allowance is key, as it varies depending on the airline and the specific differences between legacy carriers and low-cost carriers (LCCs). The allowance is also influenced by seat class and whether the baggage is checked or carried on board.
Baggage is typically categorized into two types: checked baggage, necessitated by size and weight limitations, and carry-on baggage, which passengers can bring on board without check-in.
For carry-on luggage, the weight limit is generally capped at 10 kg per bag for all passengers, as it must be accommodated within the aircraft cabin.
Additional baggage benefits are often available through airline membership programs. For example, Asiana Airlines allows Diamond members to check-in up to 3 bags, while Gold and Silver members are permitted to check-in 2 bags. Given the limitations on the number of allowed luggage pieces, if you have a lot of luggage, it is advisable to use the checked baggage method. This approach will enable you to transport more items without facing issues at the airport.
It's always recommended to check your airline’s specific baggage policy before packing, as these standards can vary by airline, destination, and ticket class.
Understanding the distinction between carry-on, checked-in, and oversized baggage is vital. Carry-on baggage should fit within specific dimensions and weight limits. Checked-in baggage includes regular-sized and oversized luggage. For sports equipment like golf bags or snowboards, they are typically counted as one item of checked baggage.
Carry-on baggage refers to luggage that you can bring with you into the cabin without the need for check-in. There are specific size and weight limits to consider. Typically, the dimensions of carry-on baggage should not exceed 55cm x 50cm x 20cm, with the sum of these three sides being no more than 115cm. The weight limit typically ranges from 10-12 kg, but it's crucial to check with your airline, as they may have different criteria. In most cases, you're allowed one piece of baggage plus one personal item such as a laptop, briefcase, or handbag.
Checked-in baggage includes regular-sized and oversized luggage, which require check-in at the airport.
Regular-sized baggage adheres to specific dimensions, usually within 158cm in total (width + height + depth). The allowance for regular-sized baggage varies by airline and class. For instance, legacy carriers often allow up to 2 bags of 32kg for business class and 1 bag of 23kg for economy class (2 bags for flights to the US). Frequent flyer members may receive additional allowances, depending on their status. As an example, with Asiana Airlines, Diamond class passengers can check in up to 3 bags, while Gold and Silver class passengers can check in 2 bags. For low-cost carriers (LCCs), baggage allowances vary based on flight distance, but typically range from 15-23kg for one bag.
Oversized baggage is defined by dimensions exceeding 205cm or a weight over 50kg. Standard baggage regulations and free baggage allowances apply to oversized baggage. As long as the oversized bag complies with the limit regarding the number of bags and weight, there's usually no extra fee. However, oversized baggage must be checked in at a dedicated counter.
Small musical instruments like violins, with dimensions (width + length + height) under 115cm (45in), can be carried onboard. For larger instruments such as cellos, double basses, or Geomungos with dimensions exceeding 115cm, a separate seat must be purchased for transportation due to their fragility and higher risk of damage during transit (reservation through the airline's service center is required).
Sports equipment like one golf bag or snowboard plus one bag, totaling less than 23kg, is typically counted as one item of checked baggage (free baggage allowance) for economy class. The combined dimensions (width + length + height) should be 292cm or less.
These guidelines should help you navigate baggage size and allowances with confidence, ensuring a smoother travel experience.
Awareness of permitted and prohibited items is crucial for a smooth departure. Explosives, flammable substances, and sharp objects have specific regulations. Certain items are only allowed in checked baggage, while others can be carried on, albeit with restrictions. To ensure a smooth departure, it's essential to be aware of prohibited items in advance. Some items can only be sent as checked baggage, while others are allowed only in carry-on baggage. Please review these guidelines beforehand.
Certain items should be included in your checked baggage for safety reasons. These items should not be brought in your carry-on baggage.
(Note: Fragile items and valuables such as laptops, cameras, jewelry, glass, and antiques should not be placed in checked baggage to prevent damage.)
Some items are allowed in your carry-on baggage, but there are specific regulations to follow for certain items.
Auxiliary Batteries, Cosmetics (Under 100ml)
(For liquids under 100 milliliters, it's recommended to check them as part of your checked baggage. If carry-on is necessary, the container must be placed in a transparent, resealable plastic bag with a capacity of 1 liter or less, and the total length and width should be under 40 cm. Each person is allowed only one such bag in their carry-on.)
Navigating baggage rules at Incheon Airport doesn't have to be a source of stress. By familiarizing yourself with the guidelines on baggage repair, allowance, size, and permitted items, you can ensure a smoother and more efficient travel experience. Remember, the key is to always check with your airline for specific policies and be prepared for any eventualities. Happy travels!
If you're curious about how to breeze through the departure process in just 10 minutes, click on the article below:
"Incheon Airport Departure Procedures: Leaving in 10 Minutes"
If you're wondering where you can unwind and stretch your legs for free before your flight, explore the articles below:
"Finding Comfort at Incheon Airport: Free Relaxation Spots in Terminal 1 & Concourse"
"Unwind Before You Fly: Discover Terminal 2's Free Comfort Zones at Incheon Airport"
If you're interested in indulging in a multitude of complimentary programs offered by Incheon Airport before your departure, be sure to delve into the article below:
"The Best Things in Life Are Free: Exploring Incheon International Airport's Must-Try Attractions!"
If you want to know the best airport restaurants selected by airport workers, read the article below.
“Incheon Airport Dining: Top Picks by Airport Staff (Part 1: Terminal 1)”
“Incheon Airport Dining: Top Picks by Airport Staff (Part 2: Terminal 2)”
